Harbour Plumbing will repair the leaking common pipe behind your laundry on Tuesday, 9–11 am. The owners have voted to approve the repair and you’ve confirmed access.
3:16 pm
Get repairs sorted. Get your time back.
Getting something fixed can mean a week of chasing quotes, rounding up approvals and arranging access. Bloc takes on the coordination, bringing the next message or decision to you for review.
For self-managed buildings and strata management agencies.
One repair shouldn’t become your second job.
You’ve sent the photos. Someone’s waiting for a quote. Someone else wants an update. And you’re trying to remember whether anyone confirmed the plumber.
Bloc gathers the details, prepares trade requests for your review and keeps replies with the repair. You can see what needs your attention without piecing the job together from your inbox.
You don’t have to relay every update.
“Has anyone heard back?” Owners can ask Bloc where a repair is up to in their connected WhatsApp chat. Bloc answers from the job record, so the next update doesn’t always have to come from you.
7:35
BlocWhatsApp Business Account
Where are we up to with the drain?6:59 pm
Hi! The committee has approved Harbour Plumbing’s quote for the drain repair, and we’ve asked them to book a visit.
We’re waiting for them to confirm a date. I’ll let you know as soon as it’s booked.
6:59 pm
Example status update
Make the decision without digging for the details.
Bring the quote and the approval together. Owners can respond through email, connected WhatsApp or the dashboard, with their decision recorded against the repair.
You review the messages to trades. Owners keep control of the spending.
7:35
BlocWhatsApp Business Account
Approve Harbour’s $1,240 repair quote?
Includes the drain repair, flow test and clean-up. Your reply will be recorded against this proposal.
6:59 pm
I need to know whether the quote includes taking away the old pipe.6:59 pm
More information requested.
Your question is recorded. It has not been counted as an approval.
6:59 pm
Illustrative approval record
Hand over without starting from scratch.
When another owner or manager takes over, the quotes, decisions and booking details are there for them. They can pick up the repair without asking you to reconstruct the whole story.
7:35
BlocWhatsApp Business Account
I’ve just joined the committee. Was the driveway drain fixed?6:59 pm
Hi! Yes, Harbour Plumbing repaired it on Friday. The committee approved their $1,240 quote, and the owner has confirmed the drain is working.
The invoice is still awaiting review. The quote, invoice and repair photos are saved on the case if you need them.
6:59 pm
Illustrative repair history and documents
Keep the conversation where it suits you.
Report a problem, respond to a request or check progress through WhatsApp, email or Bloc. Each person gets the information relevant to them, with the repair history kept together in the dashboard.
WhatsApp conversations are private. Connecting WhatsApp is optional.
WhatsApp
Report a problem, answer a request or check a repair in your private chat with Bloc.
Email
Send reports, respond to owner decisions and keep trade quotes and replies with the job.
Dashboard
Review the details, approvals and job history in one place, with access based on your role.
How does your building handle maintenance?
Start with your own building if the committee organises repairs, or with your strata portfolio if your agency manages them.
Each connected person talks privately with Bloc. Bloc routes the relevant requests and updates to the people involved and keeps the maintenance record in the dashboard. It does not put owners, committee members, managers and trades in a group chat.
Does everyone need to use WhatsApp?
No. WhatsApp is optional. Owners and residents join the property in Bloc and can use email and the dashboard. They can connect WhatsApp for supported reports, requests and updates. Trades can reply to requests by email.
Who approves messages and spending?
The authorised manager or building organiser reviews Bloc’s prepared trade messages. Spending follows the building’s approval rules, with owners or the committee voting on the work before it goes ahead.
Can we keep the trades we already use?
Yes. Add your existing trades and review who receives each request. Their quotes and replies stay attached to the maintenance job.
Does Bloc replace our management or accounting software?
Bloc coordinates maintenance. Keep your existing arrangements for levies, accounts, meetings and professional advice. Any agency branding or integration is subject to an agreed setup.
Start with the repair you’re tired of chasing.
Choose your setup and bring the next maintenance job into Bloc.
A committee call is coming up, and weeks of repair correspondence need explaining. When maintenance coordination keeps the context together, you can focus on helping people understand their choices.